Shipping Policy
DOMESTIC SHIPPING:
Shipment Processing Time:
Please be sure your “ship to” address is correct. Orders are shipped to the address listed on your account or as noted at checkout if different from your account. Not verifying your "Ship To" address prior to finalization of your order may significantly impact the time in which it takes to get your order delivered. BLOUPRINT T-SHIRTS & DESIGNS is not responsible for verifying your shipping address, although every attempt will be made to do so through normal tools available from the major carriers. Most orders are typically shipped within 2 weeks or less of order placement being that everything is made to order. Orders are not shipped or delivered, however, on weekends or holidays.
Orders are generally shipped in the order in which they are received. If you choose to upgrade your shipping method, We will do our best to fit your order into our schedule, while not causing a delay to orders placed prior to yours.
CARRIERS:
We use the United States Postal Service (USPS) for all orders, unless a different carrier is specifically requested in the notes section at checkout. First Class domestic mail generally arrives in three to five days. Domestic orders weighing 16 ounces or more are mailed via Priority Mail, which generally arrives in two to three days, but is not “guaranteed” to arrive in that time frame.
BLOUPRINT also uses the following carriers to deliver your package, although additional costs may be incurred and will need to be paid for prior to shipment:
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UPS
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FedEx
SHIPPNG RATES:
Shipping costs are listed with each item and are combined for multiple item purchases. The price includes tracking for domestic orders and a minimal amount for packaging, handling and fees. Before the final checkout page, you will be shown what the cost of shipping your order will be, and you will have a chance to not place your order if you decide that the shipping fees are not commensurate with the product(s) purchased.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you do not receive the tracking number and would like one, please contact us, Monday through Friday between 9am and 5pm, Eastern Standard Time. You can contact us:
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By phone number: 678 671-1855
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By email: support@blouprint.net
Back Orders…
If an item is on back order, we will ship you the part of your order that is in stock. When the item becomes available, We will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Customs, Duties and Taxes…
We are not responsible for any customs, duties or taxes that may be applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
INTERNATIONAL SHIPPING:
We do not ship outside of the U.S.
Return & Exchange Policy
When you order our apparel, we print it just for you right here in the USA. Because our apparel is so personalized and printed just for you, we cannot accept returns unless your item is defective. We offer free reprints and exchanges if your order is defective, damaged, or sized incorrectly.
If my order is damaged or defective. Can I get a replacement?
Unfortunately, sometimes we make mistakes. If your item is damaged, please send us a photograph of the problem. When we verify that we made a printing mistake or that your item was damaged during shipping, we’ll happily reprint and reship the item to you 100% for free. You don’t have to ship the damaged item back to us. discard it, or repurpose you see fit.
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What if I ordered the wrong size?
If you ordered the wrong size or if your apparel does not fit, we’ll happily send a replacement for free. This condition applies to gift items, too. We ask that incorrectly sized items be returned to us at:
BLOUPRINT T-SHIRTS & DESIGNS
2007 Dartmoth Way
Villa Rica GA 30180
We accept returns within 30 days of the date that you received the order. We do not pay for the return shipping of mis sized items or provide return labels. We recommend choosing a mailing service with a tracking option for the return package, like USPS, UPS, or FedEx.
To be eligible for a return, your item(s) must be unused and unwashed. Any stickers or tags must be intact, and the item(s) should be in the original packaging with the packing slip. We’ll inspect your returned item(s) once we receive them, and you will be notified via email if your return is accepted or rejected. Please note that if your order is rejected, we can't reship it, so make sure before shipping it back that you receive a notification via email that your return was accepted.
We only allow items to be exchanged once. If you receive your new order and it still doesn’t fit, we can’t accept another exchange.
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My order did not arrive in time for an event or occasion. Will you refund me?
The majority of our orders are typically delivered within 5-10 days from the initial order date. Unfortunately, ongoing supply chain issues in the pandemic continue to negatively affect inventory levels and create slower than average shipping times within the USA. We do our absolute best to ship orders as quickly as possible, but we cannot guarantee shipping time or offer refunds for delayed shipments. Nor can we refund any order that has already been sent into production for printing.
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Please Contact us if you have any questions regarding our return and exchange policy.
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